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The COVID-19 pandemic has had a huge effect on the working landscape. As companies have been forced to activate distributed, remote workforces at a rate never seen before, many aspects of the workplace will never be the same again. That is asking questions of the organisation’s ability to deliver on ‘employee experience’ – giving employees the flexibility to work where and how they prefer.

Therese Cooney

Wind the clock back to early 2020. Back then, it may have been difficult to see opportunity at a time of such rapid disruption. The widespread shift to remote work was hard and fast, and it was a matter of keeping the business running as best you could.

Pascale Van Damme